FAQs
Can I customize my box?
In order for us to maximize our 'produce dollars', the contents in each box are fixed. What you can do is purchase in a group and split the things you like or don't like among each other!
What if I have an allergy or dietary restriction?
Unfortunately we cannot accommodate individual allergy or dietary requests. We do, however, make an effort to exclude certain fruit and vegetables that are common allergens.
What if I don't want to use a credit card to order?
Unfortunately, our website only currently accepts payment via credit or debit-credit. If you would like to pay in cash, you can do so at Kingston Community Health Centres' reception desk at 263 Weller Avenue. We hope to offer more payment options in future.
What do I do if something has gone bad?
Although we do our absolute best to ensure your boxes and bags are filled with top quality produce, occasionally a 'bad apple' makes it's way in. If you come across any food that you are not satisfied with, please contact the host site you picked it up from or the GFB line directly at goodfoodbox@kchc.ca or 613-530-2239.
Is it local or organic?
Through our wholesaler we provide local food when it is available and in season. We do not provide organic produce. The goal of GFB is to make healthy eating affordable for everyone in the community, therefore our focus is about bringing in quality produce for the best value.